Field Service Excellence

Holistic IT Field Services,
the Arch Way

Our approach is collaborative, ensuring a smooth and professional experience from start to finish.

Our Proven Process

Structured Excellence.

We follow a structured approach to ensure successful project delivery every time with precision and excellence.

Discovery & Diagnostics

We begin by thoroughly understanding your current infrastructure and identifying areas for improvement.

Strategic Planning

Our experts develop a comprehensive plan tailored to your specific needs and objectives.

Implementation

We execute the plan with precision, ensuring minimal disruption to your operations.

Support

Ongoing support and maintenance to ensure your systems continue to perform optimally.

Featured Services

Your Connection Starts Here.

Comprehensive IT solutions tailored to your business needs, from infrastructure to specialized technology services.

Cabling & Infrastructure

Fiber Optics, Cat5/6

Custom Network Setup (routers, switches, servers, firewalls)

Installation, Troubleshooting, Diagnostics & Repairs

Data Center Rack & Stack

Telecommunications & Communication Systems

POTS Migrations & VoIP Solutions

Basic Phone System Troubleshooting

Audio/Visual Solutions

Monitors & Menu Screens

Digital Signage & Speaker Systems

Video Walls & Multi-Screen Displays

Interactive Kiosks & Touchscreens

Fuel & Retail Technology Solutions

Fuel Pump System Support

Fuel Price Sign Display

Low voltage cabling infrastructure

POS Setup

Back office and Network Restoration

Network Security & Connectivity

Managed Firewalls, Web & Email Security, Endpoint Protection

Cloud Firewall & Data Protection

Zero-Trust Framework, VPN & Patch Management

SD-WAN, Wireless & Internet Connectivity

Cloud Integration & Circuit Monitoring

Mobile Device Management & Troubleshooting

Cloud Computing, Storage, IaaS & SaaS

Cloud Backups & Data Security

Desktop IT Services

Healthcare IT Managed Services

Office infrastructure support and refresh

Telecommunication setup

Security Services

Access Control Panels and Alarm systems

Secure Doors & Entry Systems

IP Camera and Surveillance Camera Systems

Intercom Integration

Cyber Security

Decommission of Network and IT equipment

Asset Inventory & Site Audit

Secure Data Wipe & Drive Destruction (on/off-site)

De-racking, Cable Labeling & Physical Removal

Chain-of-Custody & Logistics Coordination

E‑waste Recycling & Certificates of Disposal

Asset Recovery & Redeployment Support

Frequently Asked Questions

Have questions? We've got answers. Here are some of the most common inquiries we receive from our clients.

Holistic IT Field Services, the Arch Way